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Notes on websites and small business systems

Short, practical articles for people running small businesses: websites, getting found on Google, costs and where AI actually helps.

Automation

Best AI agents for small business in 2026

AI agents are the new layer of small business automation. The honest guide to what they do, where they help and where to keep a human.

Automation

Cleaning business automation: jobs, quotes and repeat visits

For cleaning businesses: enquiries answered while you are on the job, quotes drafted from your details, recurring visits that schedule themselves.

Example setups

E-commerce retention: the post-order loop

The order is not the end. What happens after the sale decides whether they return. The post-order loop.

Systems and security

How much does a small business website cost in 2026?

What a small business website really costs: DIY, template, static rebuild and agency. The typical ranges and the ongoing costs to plan for.

Productivity

Make vs Zapier vs n8n for small business

The honest comparison of the three most common automation platforms for small business: billing, ease, control and when each wins.

Automation

The systems audit that pays for itself on the call

A 30-minute audit should prove its value in the call itself. How the free audit leaves you ahead.

Automation

What is AI automation for small business?

AI automation combines workflows with AI drafting and judgment inside rules. The plain definition and where it helps.

Automation

Workflow automation examples for small business

Ten real workflow automation examples for small business, each with the trigger, the AI step, the approval and the result.

Automation

The 10 signs your business is ready for automation

Ten signs a small business is ready for automation, from repeated tasks to a software bill that grew without you noticing.

Automation

12 things a small business can automate this month

The twelve highest-return automations for a small business, ranked. Pick one, prove it, then pick the next.

Example setups

A week of hours reclaimed: the log method

How logging one week of tasks shows where the admin hours go, with an example of what automating the top three can change.

Automation

Accounting firm document automation

For accountants and bookkeepers: client documents collected automatically, data entered once, deadlines that never slip.

Find out what your website needs

Book a free 30-minute website audit. We'll go through your site together and you'll leave with a short list of what to change first. If a rebuild isn't worth it, I'll say so.