What I build
- Automations. Fixed steps that run every time, such as an enquiry being sorted, a reply drafted and the details logged where you keep them.
- AI agents. Assistants that read, draft and prepare work for you, such as turning call notes into records or preparing a follow-up.
- A replacement for a bulk service. A flow built around your business that can take the place of an expensive mass-market tool you rent now.
- Connections between your tools. Your inbox, calendar, spreadsheets, CRM and documents passing information to each other.
How a build works
- One trigger. An email, a form, a booking or a time of day starts it.
- AI drafts the work. Replies, summaries and records are drafted from details you already hold.
- You approve. A person checks anything that goes to a client.
- Recorded. The result lands in the place you already check.
Chatbots, when they fit
If your website needs a chatbot, I build it and connect it to your site and your records. It answers common questions in your voice and hands over to a person whenever someone asks or the question needs one. Most of what I build works behind the scenes, so your customers keep dealing with you.
What I run myself
I run my own business this way. My automations take an enquiry through to a quote, an invoice and a contract draft, and draft follow-up emails for me to check. My specialist agents are set up with their jobs and are moving onto real work one at a time. You can see more on the results page.
How it starts
It starts with the same intake as the sessions. I have a call to scope the job, and I quote it in writing before any work starts.